FREQUENTLY ASKED QUESTIONS

Find the answers here

Have a question? Want to learn more about our store and policies? We’ve compiled a list of some of the most popular questions, accompanied by our thorough answers. If you can’t find what you’re looking for, please contact us.

What is the difference between THC, CBD & Hemp anyway?

Here is a summary of each of these compounds:

THC (Tetrahydrocannabinol): The psychoactive compound in cannabis, responsible for the high. It's often regulated or illegal and is found in high concentrations in marijuana.
CBD (Cannabidiol): A non-psychoactive compound in cannabis, known for potential health benefits like reducing anxiety and pain. More legally accepted, especially if derived from hemp.
Hemp: A variety of Cannabis sativa with less than 0.3% THC, used for industrial products, health foods, and CBD extraction. It's generally legal and doesn't produce psychoactive effects.

Our products contain Hemp oil providing you with the health benefits, but without the concerns if the product is legal in your state.

What if I don't like my product, can I return it?

Of course! For every first time customer we offer a 30-day no questions asked money back guarantee. If you don't like your product for any reason please contact customer care at ingrid@justaddwellness.com to request a refund. For our repeat customers we will be able to provide a refund on any damaged or unusable product. Please contact us at customer care to let us know what happened and we will be able to assist you.

DO YOU SELL GIFT CARDS?

While we don't have a gift card system setup at this time, we can provide you with a custom coupon code for your desired value. Please contact our customer care department at ingrid@justaddwellness.com to submit your request for a giftable coupon code.